Hiring a reliable handyman can make a big difference to your home improvement experience. A professional who knows their trade well and is trustworthy saves time, money, and stress. Before you commit, though, it’s wise to run a background check. Here are some practical tips to help you verify a handyman’s identity, work history, and legal standing.
This blog is part of our series on how to hire a reliable handyman – sharing everything you need to know to get the best handyman for your needs.
Step 1: Verify Their Identity
Start by ensuring the person is who they claim to be. This might seem basic, but it’s an essential first step.
Ask for Identification
Request to see a valid photo ID, such as a driving licence or a passport. Check that the name matches any documents they provide for the job. It’s also a good idea to ask if they’re registered under any trade associations, especially if they claim to be accredited.
Confirm Their Address
Many reliable handymen will have a registered business address. Check for this on their website or any professional profiles. A red flag is when someone hesitates to share any personal or business details.
Step 2: Check Their Work History
A handyman’s experience can tell you a lot about their skill level and reliability. Here’s how you can dig a little deeper.
Look for Reviews and References
Most professionals will have reviews on platforms like Trustpilot, Checkatrade, or Google. Take the time to read through both positive and negative reviews to get a balanced view. Also, ask the handyman for references from recent jobs. Calling or emailing past clients can provide insights into the quality of their work and their dependability.
Check Professional Memberships
In the UK, being a member of a professional body like the Federation of Master Builders (FMB) or the National Association of Building Contractors (NABC) can add credibility. Although not mandatory, these memberships often mean the handyman adheres to certain standards and has an established reputation.
Step 3: Investigate Their Legal Standing
This part is crucial to protect yourself from potential liabilities or risks. Checking for past issues ensures the handyman is on solid legal ground.
Check for Criminal Records
In the UK, you can ask a handyman for a Basic Disclosure from the Disclosure and Barring Service (DBS). This will list any unspent convictions. While it may seem awkward, it’s not uncommon for clients to request this, especially for projects involving valuable property or vulnerable people.
Verify Insurance Coverage
Every reliable handyman should have public liability insurance. This protects you if they cause damage to your property or if someone gets injured due to their work. Ask for a copy of their insurance certificate and check the coverage limits and validity dates. No insurance? That’s a serious red flag.
Investigate Business Registrations
If the handyman operates as a limited company, you can check their details on Companies House. This will let you see if the business is active and provide details of any financial issues, like if the company has been dissolved or is undergoing insolvency proceedings.
Step 4: Assess Their Communication and Documentation
The way a handyman communicates and provides paperwork can reveal a lot about their professionalism.
Pay Attention to Quotes and Contracts
A professional handyman should provide a detailed quote or contract before work begins. This document should outline the scope of the job, the cost, and the estimated timeline. If a handyman is vague or hesitant about giving written details, proceed with caution.
Test Their Responsiveness
Good communication is key in any handyman project. Observe how promptly and professionally they respond to your inquiries. Slow responses or evasive answers can signal potential trouble down the line.
Key Takeaways
- Always check a handyman’s ID and confirm their address to ensure they are who they say they are.
- Review their work history, including online reviews and any professional memberships, for a complete picture of their experience.
- Check for legal issues, like unspent criminal convictions or lack of proper insurance, to avoid complications later.
- Request detailed documentation, including quotes and contracts, and assess how well they communicate throughout the hiring process.
By taking these steps, you’ll have greater peace of mind when choosing the right handyman for your needs.
